gegroup.ae offers:

• Complimentary delivery: Delivered within 2 to 3 business days.
• Express delivery: Available for a fee of 15 AED, with delivery within 1 business day.

If your parcel arrived broken, here’s what you should do:

Before opening the parcel, we recommend making a video of the unboxing process. This will serve as valuable evidence in case the items inside are damaged.

After recording the video, please contact our customer support team immediately with details and photos of the damaged parcel and its contents. We will assist you in resolving the issue as quickly as possible.

We work with several cargo companies to ensure your orders are delivered efficiently. This allows us to choose the quickest method for your order.

Yes, the invoice has been added to the shipment.