gegroup.ae offers:

  • Complimentary delivery: Delivered within 2 to 3 business days.
  • Express delivery: Available for a fee of 15 AED, with delivery within 1 business day.

If your parcel arrived broken, here’s what you should do:

Before opening the parcel, we recommend making a video of the unboxing process. This will serve as valuable evidence in case the items inside are damaged.

After recording the video, please contact our customer support team immediately with details and photos of the damaged parcel and its contents. We will assist you in resolving the issue as quickly as possible.

We work with several cargo companies to ensure your orders are delivered efficiently. This allows us to choose the quickest method for your order.

Yes, the invoice has been added to the shipment.

Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

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You can get some products for free by accumulating points with every new order!

iPhone 15 Pro Max

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iPhone 15 Pro Max

Samsung S24 Ultra Series

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S24 Ultra

Ps5 Console

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Gaming Console

Tabs & iPad New Generation

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Smart Headphone​

Up to 20% off new order ​

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